TFO

TFO's Challenge

When the COVID-19 pandemic abruptly shut down schools and businesses in March 2020, the Ontario Ministry of Education created a portal to support 2 million students and 135,000 teachers and educators all over Ontario and Canada. Groupe Média TFO was chosen to launch Le Camp TFO en Famille, an initiative implemented to support Francophones and Francophiles across Ontario and Canada while schools were closed. To complicate this challenge, TFO employees were all shifting to a remote work model just as the need for new content was accelerating.

At the heart of Groupe Média TFO’s initiative is the IDELLO.ORG platform, designed to help parents in the best possible way. It includes nearly 12,000 educational resources and offers intelligent, fun, reliable and safe content collections for all ages. With its digital presence of over 2 million subscribers and 25 social media accounts, TFO also helped make these resources more accessible to many parents and teachers, regardless of location, which was more important than ever during this social distancing.

Traffic from the Ontario Ministry of Education portal generated a sudden spike in traffic (57% spike @TFO.org; 18% spike @Idéllo.org), which had the potential to slow down and stall the delivery of critical education content across TFO’s channels.

TFO's Solution

Edgio provided the private CDN backbone to support TFO’s organic growth since 2011.  Because TFO had already built a solid infrastructure with Edgio, it was able to quickly respond to the challenge posed by the pandemic and expand its customer base across all of Canada — not just Ontario.

Edgio Delivery gives TFO a fast and intuitive way to manage and distribute online video at scale to media devices everywhere. It’s integrated with Edgio's global CDN. It provides easy integration with third-party video players and access to updated self-serve options, APIs, Network, and POP upgrades, all supported by a dedicated Edgio solutions engineer and account manager.

The spikes in traffic and viewership that hit TFO, overnight were unprecedented. With Edgio, TFO delivered a high-quality viewing experience to users on multiple devices across Canada.

Edgio has helped TFO grow its audience and manage the tremendous demands of serving all of Canada during a global pandemic. Plans for creating new family-oriented content and a reading app are slated for the coming months and TFO is well-positioned to meet the needs of educators, families, and children as Canada navigates uncharted territory.